Police Advisory On Apple Impersonation Cryptocurrency Account Compromise Scams

The Singapore Police Power (SPF) wish to alert members of the general public to a rip-off variant involving the impersonation of Apple that has resulted within the lack of cryptocurrency belongings. Since 7 August 2026, a minimum of 5 circumstances have been reported with complete losses amounting to a minimum of $195,000.

In these circumstances, victims would usually obtain an sudden pop-up notification on their Apple gadget claiming that there had been unauthorised makes an attempt to entry Apple account or prompting them to vary their Apple ID password. Victims would then obtain an unsolicited name from scammers posing as somebody from Apple’s technical assist staff. The calls usually bore the nation code “+1” (North America). Thereafter, the scammers would inform victims that their Apple or electronic mail account had been compromised and direct them to fraudulent web sites, comparable to “chat-apple.com” or “case-apple.com”. Victims would then be instructed to supply delicate info, comparable to their Apple ID credentials, cryptocurrency account credentials and One-Time Passwords (OTPs). Utilizing the compromised credentials and OTPs, scammers would achieve entry to victims’ cryptocurrency accounts or linked wallets. The cryptocurrency belongings would then be swiftly transferred out by the scammers. Victims solely realised that they’ve been scammed after they uncover the unauthorised cryptocurrency transactions on their accounts.

Members of the general public are suggested to take the next precautions:

• Apple won’t ever ask you to supply your Apple ID password, OTPs or any login credentials by unsolicited cellphone calls, pop-up notifications or hyperlinks. By no means disclose such info to anybody. 
• Don’t click on on hyperlinks from unsolicited messages or web sites. All the time confirm the URL and guarantee that it’s the official web site earlier than coming into any credentials. 
• For those who obtain an sudden password reset immediate, shut the pop-up and entry the Settings software on to confirm your account standing, or replace your password. Alternatively, contact Apple by its official assist channels.
• Report any suspicious calls to the 24/7 ScamShield Helpline 1799. For those who suspect that your cryptocurrency account has been compromised, contact your cryptocurrency service supplier instantly and take steps to safe your account.

For those who or somebody suspect that you’ve got fallen sufferer to a rip-off, here’s what you are able to do:

1. ADD – Add the ScamShield App to dam rip-off calls and filter SMSes; allow two-factor authentication (2FA) in your Apple ID and on all cryptocurrency accounts; set transaction limits the place obtainable.
2. CHECK – Test the legitimacy of any cellphone name, pop-up or hyperlink with official Apple channels or the ScamShield App; confirm crypto-wallet exercise by the supplier’s official app or web site.
3. TELL – Inform the authorities, household and buddies concerning the rip-off; report fraudulent transactions to your crypto-wallet supplier and to the Police by way of the Police Hotline 1800-255-0000 or on-line at www.police.gov.sg/iwitness.

When doubtful, name the 24/7 ScamShield Helpline at 1799 to test. For extra info on scams, members of the general public can go to www.scamshield.gov.sg. Combating scams is a group effort. Collectively, we are able to ACT Towards Scams to maintain our group secure.