ISLAMABAD:
Federal Minister for Petroleum Ali Pervaiz Malik chaired a gathering on Monday to evaluate the general gasoline supply scenario with the onset of winter and assess the grievance addressing mechanisms at Sui gasoline corporations.
Managing administrators of Sui Northern Gasoline Pipelines Restricted (SNGPL) and Sui Southern Gasoline Firm (SSGC) briefed the assembly intimately, saying that gasoline supply within the present yr was considerably higher than the earlier winter, with an approximate 26% enhance in total gasoline supply to households. They stated that each corporations have been actively addressing shopper complaints.
Ali Pervaiz Malik acknowledged the improved efficiency and emphasised that sufficient measures have been being taken to be certain that cooking necessities of the general public have been met through the winter season. He gave the directive that optimum gasoline stress have to be maintained throughout supply hours and particular person complaints needs to be resolved promptly to forestall inconvenience to shoppers.
The MDs of Sui corporations highlighted that the grievance administration system and the 1199 helpline have been totally practical and so they had established management rooms/scenario rooms for swift monitoring and backbone of complaints. They added that the general grievance decision efficiency had improved in contrast to final yr.
The federal minister reiterated that most aid needs to be prolonged to shoppers, notably by addressing low-pressure complaints on a precedence foundation. SSGC MD additional knowledgeable the assembly that gasoline supply period to Quetta had been elevated by two hours, offering further aid to shoppers within the area.
The minister directed the businesses to guarantee uninterrupted service supply all through the winter.
