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South Korean crypto exchange races to recover $40bn of bitcoin sent to customers by mistake | South Korea

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February 10, 2026
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South Korea’s second-largest cryptocurrency exchange is scrambling to recover greater than $40bn of cryptocurrency after by chance crediting customers with 620,000 bitcoins throughout a promotional occasion final week.

Bithumb mentioned it had corrected most of the mistaken credit, however that about 13bn received ($9m) remained unrecovered after some recipients offered or withdrew the funds earlier than the error was detected.

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The mistake occurred on 6 February, when an worker entered prize quantities in bitcoin reasonably than Korean received throughout a “random field” promotional occasion. The plan had been to ship a complete of 620,000 received ($423) in prizes to 695 qualifying customers, however the worker as a substitute sent 620,000 bitcoins ($42bn). Of these eligible, 249 opened their prize containers and obtained their reward, equal to roughly 14 occasions extra bitcoin than the exchange owns.

Lee Chan-jin, governor of South Korea’s Monetary Supervisory Service (FSS), called it “catastrophic” for individuals who offered the bitcoin they obtained. Bitcoin costs have risen since Friday, which means any customers required to return cryptocurrency may face losses. Lee added that the incident uncovered “structural issues” in how exchanges function inside ledger techniques.

Individually, authorized specialists are divided on whether or not recipients who offered what they obtained may face felony prosecution, given a 2021 supreme court docket ruling that cryptocurrency doesn’t represent “property” below Korean felony regulation.

Bithumb mentioned it corrected 99.7% of the faulty credit by reversing inside ledger entries and issued an apology. Nevertheless, 86 customers sold about 1,788 bitcoins within the 35 minutes earlier than the exchange froze the affected accounts, monetary authorities mentioned, triggering a quick value drop on its platform. Some had been withdrawn to private financial institution accounts, and a few was used to purchase different cryptocurrencies, in accordance to native media.

The exchange is now holding what it described as “one-on-one persuasion” talks with roughly 80 customers who cashed out, asking them to return the received equal voluntarily.

It’s reportedly looking for to keep away from civil lawsuits, the place courts may, below civil regulation, order the return of the unique asset reasonably than its money equal.

The FSS escalated its response to a full investigation, whereas the nation’s parliament has scheduled an emergency listening to for 11 February to query each the exchange and monetary authorities.

Bithumb mentioned in its apology: “Bithumb takes this incident very critically and can do its utmost to stop recurrence by redesigning the whole asset fee course of and enhancing the inner management system.

“We would like to make it clear that this incident is unrelated to any exterior hacking or safety breach, and doesn’t pose any points with system safety or buyer asset administration.”



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